# How do I cancel my hotel reservation?

> Need to cancel a hotel reservation Since hotel cancellation policies vary we recommend that you review the hotels policy before you cancel your reservation 

Source: https://travelbooking-faqs.hopper.com/en_us/how-do-i-cancel-my-hotel-reservation-HJAh0gilC

Last updated: 2026-09-16T16:05:54.309Z

Need to cancel a hotel reservation? Since hotel cancellation policies vary, we recommend that you review the hotel's policy before you cancel your reservation. You can find the cancellation policies within your booking details in My Trips or in your confirmation email under the Restrictions section. 

1.  To request a cancellation for your hotel reservation, sign in to your CommBank app and search ‘Travel Booking’ from the homepage.
2.  Click through to the Travel Booking page then click "Book now"
3.   From there, visit the My Trips page and select the hotel reservation you’d like to cancel. 
4.  Select Cancel Hotel Reservation and follow the on-screen steps.
5.  After you request a cancellation and it’s processed, we will send you an email confirmation. If you are eligible for a refund, it will be returned to your original payment method within 7-10 business days.